Find answers to common questions.
Browse answers about account setup, deposits, plan activation, withdrawals, referrals, verification, and support.
Browse the most common account and platform questions in one place.
Start by creating an account, confirming your email if required, and signing in to your dashboard. From there you can fund your account, review available investment or contract options, and manage wallet, verification, and withdrawal actions from the user area.
After signing in, open the deposit page, choose one of the supported payment methods, enter your amount, and follow the payment instructions shown by the system. Once the deposit is confirmed, the funded balance becomes available in your account for investment or contract activation.
Investment plans and contract plans are listed separately on the platform. Investment plans focus on standard plan activation, while contract plans follow a contract-brokerage structure with their own return terms, durations, and amount rules. Users should review the plan details on the investments page before proceeding.
Once your deposit has been added to your balance, sign in to your dashboard and open the investment page or the contract page. Select the package you want, enter the amount within the allowed limits, and submit the activation form. The system then records the selected plan in your history and active account records.
Your dashboard includes separate pages for investment history, contract history, wallet management, and transactions. These sections allow you to review funded activity, active plan records, previous transactions, and linked wallet details from one place.
To withdraw, first make sure a wallet has been added in the wallet section of your dashboard. Then go to the withdraw page, enter the amount, select an approved wallet, and submit your request. Withdrawal processing depends on account status, wallet setup, and the current rules applied to the account.
Some account actions may require additional verification, including KYC review or wallet verification, depending on the type of request being made. The dashboard includes dedicated pages for KYC verification and wallet verification so users can complete those steps when needed.
Your dashboard includes a referral program page where you can view your referral link, referral activity, and related records. If you need help with your account, deposits, withdrawals, or referral questions, please use the contact page, email support@monktradinginvestment.com, or call +.
Reach the team directly when the answer you need is not in the FAQ.
Direct contact is available if you need help beyond the answers listed here.